Why is Dynamics CRM For Government So Popular?
Dynamics CRM is not just for sales and marketing. A theme that was clear at Convergence 2015 is the growing popularity of Dynamics CRM in the Public Sector. For example, take a look at the visionary...
View Article7 Tips to Make Your CRM Business Strategy A Success
Today’s digital world is progressively changing the way that clients interact with professional services firms. Client expectations are shaped by day-to-day consumer experiences where immediate...
View ArticleCRM Portal Company Begins Hike to the Peak of Customer Engagement
As you may know, a core focus of CRM Vertex has always been creating an environment to drive engagement for internal and external users and customers. Our product and services have allowed you to drive...
View ArticleSupport in the Age of the Customer
As a company that is focused on delivering web portals to help drive better customer engagement through multiple channels, it is amazing how many times we hear the following: “I want to get a portal up...
View ArticleIntroducing Peak Engagement & Peak Portals for Dynamics CRM
We’re pleased to announce Peak Engagement as our new company name and Peak Portals as our new name for CRM Vertex, your portal solution. If you’ve been joining us on our hike to the peak, you know that...
View ArticleDynamics CRM is BIG for STEM and Education Nationwide
Microsoft Dynamics CRM isn’t a product or solution that you’d normally think about for STEM, K-12 education. Unlike in a traditional CRM deployment, there are no opportunities or a sales pipeline. STEM...
View ArticleWhat Is a 360-degree View of Your Customer, Why You Need It, and Why...
There’s an old expression that knowledge is power. In business, knowledge is much more than that. Properly harnessed and managed, knowledge makes money, saves time, strengthens relationships, and grows...
View ArticleMicrosoft Dynamics CRM in the Public Sector: Helping Government Help Its People
Most people think of CRM in business terms: Lead tracking, contact dates, and similar sales-oriented functions. But CRM has been successfully applied in non-business roles in ways that may surprise...
View ArticleMicrosoft Dynamics CRM Online Government: How It is Used to Deliver...
There is increased pressure on government organizations at all levels to provide citizens with easy access to products and services. However, they need to stay mindful of budget and resource...
View ArticleMobile Sales & Field Service Offline Mobile CRM for Dynamics CRM and Salesforce
Resco, a leading provider of cross-platform mobile CRM solutions to businesses of all sizes has made an announcement today. Their number one fully-fledged offline mobile CRM solution is available to...
View Article7 Trends in How Client Expectations are Changing for their CRM Solution
Defining desired business outcomes, focusing on the relationship, and understanding the value in business optimization. Over the last several months I have been involved in assisting several of our...
View ArticleThe Better CRM: Microsoft Dynamics 365 or Salesforce? Forrester study says...
The world of CRM is populated with all kinds of “solutions.” We use quotation marks here before many of these so-called customer relationship management “solutions” are anything but. That said, there...
View ArticleHow to Attract Younger Members to your Association
A Membership Association does many things, but it always has one overriding business goal – to increase its members. Increased membership is what drives revenues and allows the Association to fulfill...
View ArticleLocalized Web Portals by CRM Vertex
As we roll into the dog days of summer, CRM Vertex, a web portal provided for Microsoft Dynamics CRM, is pushing out a refreshing new release – version 2.2.0.0. Though we previously announced we were...
View Article3 Powerful Things Real Companies Did With Microsoft Dynamics 365
What are the results? You can read hundreds of articles about the features of Microsoft Dynamics 365, but it is the actual results that matter. Instead of just sharing overviews and hypothetical...
View ArticlePreventing Government Fraud: A Proactive Approach
Today more than ever, fraud is a topic on everyone’s mind. Government fraud at all levels—from municipal to federal—is quite serious. Governments exist to serve tax-paying citizens; therefore, they...
View ArticleWith the Right HR Technology Solution, Governments of Any Size Can Handle...
When you consider all the powerful technology available today, it’s surprising how often organizations across every industry still rely heavily on spreadsheets and paper-based processes. Surprisingly,...
View ArticleIt’s time to ditch your Dynamics CRM VPN
It’s time to ditch your Dynamics CRM VPN. Time for some spring clean-up. For most Microsoft Dynamics CRM users who are using an in-house server-based CRM, your IT team has had to set up extra steps to...
View ArticleMake Your Government Infrastructure Inspections More Efficient to Ensure...
Many state and local governments are straining to maintain public infrastructure, such as roads, bridges, water treatment facilities, schools, and ports. Repair and maintenance costs are mounting, and...
View ArticleAre your government services accessible?
Most state and local governments would say their services are accessible to their constituents. Equal access to government services is an essential core value of governments and their agencies across...
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